At Autumn Treks, we strive to deliver your orders efficiently and securely, ensuring your outdoor gear reaches you in perfect condition. We work with trusted courier partners to provide reliable delivery services across the globe.
Order Processing
All orders are processed within 1–2 business days after confirmation. Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery status.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and the weight of your order. Any applicable charges will be clearly displayed before you complete your purchase.
Order Tracking
After your order is dispatched, you will receive an email containing your tracking number and a link to track your shipment. Please allow up to 24 hours for tracking information to update after dispatch.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our support team immediately at [email protected]. We will work with our delivery partners to resolve the issue promptly.
Address Accuracy
Please ensure your shipping address is complete and accurate when placing your order. Autumn Treks is not responsible for delays or losses due to incorrect or incomplete addresses.
Contact Us
For any questions regarding shipping or delivery, please reach out to us at [email protected].